Help
Support
Questions, bugs or a line that missed the mark? Write to us and a real person will reply.
Contact us
Email [email protected]. We usually reply within two working days. If something isn’t working, tell us your iPhone model and iOS version, and what you were doing when it happened. A screenshot helps a lot.
The waitlist
Did my waitlist sign-up work? If you saw “You’re on the list,” you’re registered. We don’t send a confirmation email. We’ll email you once when BlepCam launches. If you entered the wrong address, sign up again with the correct one.
I want to leave the waitlist. Write to [email protected] from the address you signed up with and we’ll delete it.
When does BlepCam launch? Soon. Everyone on the waitlist gets one email when it’s on the App Store.
The free GIF tools
My Live Photo turned into a still image. iPhone Safari only hands websites the still photo, not the motion. Open the Live Photo in Photos, tap the share button, choose Save as Video, then upload that video. There are step-by-step instructions on the Live Photo to GIF page.
My video won’t load. iPhones record HEVC (H.265) video by default, and some browsers can’t read it. Try Safari, or Chrome on a recent computer. For future videos, you can switch your iPhone to Settings › Camera › Formats › Most Compatible.
Are my files uploaded? No. Both tools run in your browser, and your photos and videos never leave your device.
Privacy
BlepCam doesn’t need an account, and your photos stay on your phone. Read the details in our Privacy Policy.